Terms and conditions

Chola PMS – Project Management Software Provided by Bharat Infotech Solutions 1. Introduction These Terms & Conditions govern your use of Chola PMS operated by Bharat Infotech Solutions. By using the Software, you agree to these Terms. If you do not agree, you must discontinue use. 2. User Accounts • Users must create an account to access the Software. • New accounts require verification by an authorized administrator before access is granted. • You are responsible for maintaining the confidentiality of login details. • Unauthorized sharing, misuse, or access is prohibited. • The Company may suspend or terminate accounts that violate these Terms. 3. Acceptable Use Policy You agree not to: • Use the Software for unlawful activities • Upload misleading, false, or harmful information • Reverse-engineer, modify, or attempt to disrupt the Software • Attempt to access projects, tasks, or financial data outside your assigned role or department • Spread viruses or malicious code Violations may result in immediate suspension or legal action. 4. Data & Privacy Your data is processed according to our Privacy Policy. You agree to comply with Indian IT and data protection laws. You are responsible for the accuracy of any data you upload. 5. Organization & Employee Information • You must obtain consent before uploading employee or team member data. • Project, task, and budget data must be used solely for project management activities within your organization. • Role-based access controls must not be circumvented. • Unauthorized distribution or misuse is prohibited. 6. License Grant We provide a non-exclusive, non-transferable, limited license to use Chola PMS solely for project and task management purposes. 7. Fees & Payments • Subscription fees must be paid as per the agreed pricing. • Non-payment may result in suspension. • Fees are non-refundable except as per the Refund Policy. 8. Service Availability & Support • We aim for high uptime but do not guarantee uninterrupted service. • Scheduled maintenance may occur. • Support is provided through email or phone per your subscription plan. 9. Intellectual Property All rights to Chola PMS remain with Bharat Infotech Solutions. Users may not copy, modify, distribute, or create derivative works. 10. User-Generated Content • Project data, reports, media, and files you upload remain your organization's property. • You grant us a limited right to store and process this content solely to provide the Software. 11. Third-Party Integrations The Software may integrate with third-party tools. We are not responsible for third-party performance or data handling. 12. Limitation of Liability To the fullest extent permitted by law, we are not liable for: • Data loss • Technical failures • Project delays, cost overruns, or business decisions made using the Software • Unauthorized access due to user negligence • Indirect, incidental, or consequential damages Liability is limited to the amount paid in the past 12 months. 13. Termination We may terminate access if you: • Violate terms • Fail to make payment • Engage in harmful activities Upon termination, your access may be revoked immediately. 14. Data Retention & Deletion • Data is retained for a limited period after cancellation. • Users may request data export within this period. • Data may be deleted permanently after 30–90 days. 15. Changes to Terms We may revise these Terms. Continued use of the Software denotes acceptance. 16. Governing Law These Terms are governed by the laws of Gujarat, India. Disputes will be handled in the courts of Vadodara, Gujarat.